Use of AI within wealth management has the potential to revolutionise a sector struggling with digital change, but according to Tim Waterton, VP of UK Business at M-Files, any use of automation must be applied smartly and not simply for the sake of it. The wealth management sector is facing a growing need for technology-led change, driven by a new generation of wealth. AI could hold the answer, but many wealth managers are struggling when it comes to implementation. A recent poll amongst 500 private wealth executives shows that AI represents both a major challenge and opportunity, with over a third (36 per cent) of respondents admitting they have struggled to capitalise on the technology. Waterton agrees that AI has the potential to transform the way wealth management professionals deliver services to clients and streamline their processes, but also advises caution relating to over-automation.

Millennials are the generation most likely to violate Netflix's terms of service by logging in to use someone else's account, according to a new survey. More than 18 percent of that generation uses someone else's login to stream Netflix, compared to Generation X (9 percent) and Baby Boomers (11 percent). The data comes as Netflix prepares to crackdown on illegal account sharing via new artificial intelligence software, which will be able to analyze which users are logged in and then flag shared accounts. This chart illustrates what proportion of Millennials, Baby Boomers and Generation X stream each of the top three major video streaming services through another person's account The move is expected to recoup major money for the video streaming giant: a separate report from Parks Associates found that by 2021, credentials sharing will account for $9.9 billion of losses in pay-TV revenues and $1.2 billion of over-the-top (OTT) revenues. The survey also found that while 68 percent of people still use traditional cable, nearly 92 percent use video streaming for television, movies, sports or music.

Digital natives represent approximately a quarter of France's population, i.e. 16 million people. Despite being hyper-connected and able to adopt the latest technologies in the blink of an eye, millennials seek relationships with the perfect combination of human and digital aspects: 82 percent of them agree that we'll never completely outgrow the need for flesh-and-blood consultants!(1) At the same time, they're more demanding than the previous generation when it comes to quality of service and the customer relationship.(2) So, how do we speak the language of the millennials? What if this challenge represented an opportunity for evolution in your customer relations?

Chatbots are meant to change the way we are communicating today. They can either work with a predefined set of questions or are a learning Artificial Intelligence (AI) which will get better over time and is capable of more complex conversations. The basic bot is able to tell you the nearest train station while a more developed version will be able to make an appointment for you. As we are testing the different communication solutions of tomorrow already today, we had a chat with Mr. Schubach, a hospitality automation expert with forty years of experience in hospitality operations and information systems. I think our concern should extend to the human community for both reasons: first because of our evolving comfort and social interaction with non-sentient human stand-ins, and second because we are in the process of outsourcing human labor and displacing livelihoods in favor of mechanized replacements.

Let's talk about the millennial generation -- the demographic segment so coveted that marketing managers from all over the globe are fighting over them. Are they really such a complex generation that we must resort to artificial intelligence to figure out what they want and to keep them coming back for more? Turns out they are, and AI is indeed the ultimate weapon in the fight for the millennial generation's ever-shortening attention span. Luckily, rapid strides in the field of machine learning will help unravel what this fickle "target market" really wants. Machine learning is a crystal ball in the world of AI.

Let's talk about the millennial generation -- the demographic segment so coveted that marketing managers from all over the globe are fighting over them. Are they really such a complex generation that we must resort to artificial intelligence to figure out what they want and to keep them coming back for more? Turns out they are, and AI is indeed the ultimate weapon in the fight for the millennial generation's ever-shortening attention span. Luckily, rapid strides in the field of machine learning will help unravel what this fickle "target market" really wants. Machine learning is a crystal ball in the world of AI.

Every passing year marks the introduction of a technological advancement which affords some new form of progressive automation. Members of the millennial generation, like myself, are no strangers to the integration of robotic technology in daily life. I remember delighting in the introduction of self-checkout machines at the grocery store as a young kid, begging my grandmother to use the machines. Unfortunately, my old-fashioned grandmother never let me use the self-checkout, as she did not trust the technology to get the job done. New robotic technology has always made older generations understandably uneasy, especially since pop culture tends not to portray robots in the best light (who remembers The Stepford Wives or I, Robot?) Often, robotic technology is suspected of being too generalized, and unable to tailor tasks to an individual's specific needs.